At Glowessencez, operated by Axenith systems, we are dedicated to providing a smooth and convenient shopping experience. In this policy, “we,” “our,” and “us” refer to Axenith systems, while “you,” “your,” and “user” refer to our valued customers. By placing an order on our platform, you agree to the terms outlined in this Shipping and Delivery Policy.
Our goal is to ensure that your men’s clothing orders reach you promptly and securely. This policy explains how your orders are processed, shipped, and delivered, so you can enjoy a hassle-free shopping experience.
We deliver to all pin codes across India. At present, international shipping is not available. We are focused on providing reliable and timely delivery within India.
Orders are usually processed within 1 to 2 business days from the date of order confirmation, excluding weekends and public holidays.
Once your order is processed, a confirmation email with order details will be sent to you. This ensures you are informed at every step of the process.
Depending on your destination and courier availability, orders are typically delivered within 3 to 8 business days. This allows us to ensure a reliable and consistent delivery service across all regions.
We strive to deliver your latest men’s fashion purchases quickly while maintaining high standards of care and accuracy.
If a package cannot be delivered due to an incorrect address, unavailability of the recipient, or refusal to accept the order, the package will be returned to our warehouse. Customers may request re-delivery to the correct address.
This policy ensures that orders are safely returned and can be promptly dispatched again without complications.
If your order arrives damaged, please contact our support team within 48 hours of receipt and provide photographic evidence. Our team will guide you on the next steps.
In the rare case that a shipment is lost in transit, we will work with the courier partner to verify the situation and initiate either a replacement or refund as appropriate.
For any questions or concerns regarding shipping and delivery, please contact us at:
Email: axenithsystems@gmail.com
We appreciate your trust in us and are committed to providing a seamless and reliable delivery experience for all your men’s clothing purchases.